Education programmes of job
Nature of work
An business customer responsible usually performs many of the following tasks:- Manage a portfolio of clients in a given geographical area.
- Analyze customer needs and provide a suitable solution.
- Establish an agreement between the company and their customer.
- Manage business and personal accounts of its customers.
- Analyze their financial statements.
- Present their products and develop arguments for sale.
- Highlight certain promotional offers.
- Monitor client accounts daily.
- Assess the financial risks of its customers.
- Significant advise his client during an investment, or when making a purchase.
- Extend credit to the customer, negotiate terms, and help set up the file.
- Check the customer's credit.
- Present the "big" files to the director of the company.
- Deal with disputes.
- Prospect for new customers and meet its objectives.
Environment of work
- Business customer responsible practice his works within the office, He is most often responsible for a defined geographic area.
- He spends a lot of time to go and meet customer at their work place.
- He works from 8.00 to 3.00 daily and for a six-day weekly.
- He reports directly to the branch manager and works in synergy with the responsible individual customers and asset managers to be consistent with the objectives set by the company.
- They may work at various levels, from head office to the front end of the business.
Professional life
- The career path of this job could be team manager or advisor or commercial inspector or general agent or broker or responsible for compensation or subscribe.
- He often destined eventually to management positions like manager of agency, he may also specialize in the corporate market.
- The salary depends upon the factors such as the experience, education level, and especially upon the size of the firm, managerial responsibility, and employer, the average salaries for this position around (30000 S.P in Private sector) for those hired full time, they may receive benefits packages.
Getting the job
- The level of education required bachelor degree generally depend on the type of customer to manage.
- High diploma of business management / or customer relationship negotiation / or insurance markets for professional option / commerce specialized in finance.
- Technical diploma of marketing.
- Age 30 – 40.
- Gender is male (preferred).
Skills
- Strong personality coupled with an ability to listen.
- He should like to advise others and have a taste for sales and performance culture.
- Quick-witted and quick to identify the expectations and needs of everyone.
- Quickly putting his interlocutors in confidence.
- Knowing quickly assess the degree of customer information to complete the application.
- He must be thoroughly computer and the phone since they are essential tools with which he works, using optimized systems to respond effectively to the customer.
- Knowledge of financial analysis.
- Control of corporate tax law.
- Computer skills.
- Analytical capacity.
- Listening skills.
- Ability to synthesize.
- Ability to withstand pressure.
- Ability to make decisions.
- Sense of touch.
- Interpersonal skills.
- Diplomacy.
- Dynamism.
- Autonomy.
- Rigor.
- Adaptability.
Sources and references
- Arab standard Classification of Occupations 2008: http://www.acgq.qc.ca
- www.prospects.ac.uk